Privacy Policy
This policy explains what information ListKr collects when you buy, sell or browse gadgets on our marketplace, why we collect it, who we share it with, and the control you have over it.
databaseInformation we collect
You give us
- Account details: name, email address, mobile number and password.
- Listing content: product titles, descriptions, photos, condition, price and city.
- Verification data: CNIC or business documents when you request a verified seller badge.
- Payment details: bank account or wallet number used for escrow payouts.
- Messages you exchange with other users and with our support team.
We collect automatically
- Device and browser type, IP address and approximate city.
- Pages viewed, searches, filters used and ads you saved or reported.
- Cookies and local storage used to keep you signed in and remember your location filter.
checklistHow we use it
- To create your account, publish your ads and show them to relevant buyers.
- To hold and release escrow payments and to produce transaction records.
- To verify identity, prevent fraud, spam, stolen goods and duplicate accounts.
- To resolve disputes between a buyer and a seller.
- To send transactional alerts: offers, order status, escrow updates and security warnings.
- To improve search ranking, recommendations and site performance.
We never sell your personal data to third parties.
visibilityWhat other users can see
Your public profile shows your display name, profile photo, city, member-since date, ratings and your active listings. Your email address, phone number, exact address and payment details are never shown publicly. A phone number is shared with the other party only after an escrow order is confirmed, and only if you enabled that option.
lockHow we protect it
- Traffic is encrypted in transit, and passwords are stored hashed and salted.
- Chat between buyer and seller is encrypted and retained only for dispute evidence.
- Access to production data is limited to staff who need it and is logged.
- You can review active sessions and sign out remotely from Security & Login settings.
scheduleHow long we keep it
Account and listing data is kept while your account is active. Escrow and payment records are kept for seven years because financial regulations require it. Chat history tied to a dispute is kept for two years after the dispute closes. Everything else is deleted or anonymised within 90 days of account closure.
manage_accountsYour choices
- View and edit your data any time from Profile and Settings.
- Turn individual email, SMS and push alerts on or off in Notifications settings.
- Request a copy of your data, or ask us to correct or delete it, by writing to privacy@listkr.com.
- Delete your account from Settings; open escrow orders must be completed first.
cookieCookies
We use essential cookies to keep you signed in and to remember your chosen location and filters, plus analytics cookies to understand which categories and pages are used most. Blocking essential cookies will sign you out and disable escrow checkout.
child_careAge limit
ListKr is for users aged 18 and above. We do not knowingly collect data from children, and we delete such accounts when we find them.
updateChanges to this policy
If we make a material change we will show a notice on the site and email active users at least 14 days before it takes effect. Continuing to use ListKr after that date means you accept the updated policy.
Need help?
Our support team replies within one business day. Write to support@listkr.com or use the contact form.
